Effective Date: March 18, 2026 · Last Updated: March 18, 2026
These Terms constitute a legally binding agreement between you and Mattersort, Inc. governing your access to and use of the Mattersort platform. By creating an account or clicking “I Agree,” you agree to these Terms and our Privacy Policy.
If you use the Service on behalf of an organization, you represent that you have authority to bind that organization.
If you do not agree to these Terms, you must not access or use the Service.
The Service is for licensed attorneys and authorized law firm personnel. You must be at least 18 years old. You are responsible for maintaining account security, using strong passwords, and enabling MFA.
The Service is a decision-support tool. All outputs are recommendations for human review.
OAuth 2.0 authentication. Minimum necessary permissions. Adheres to Google API Limited Use and Microsoft Graph policies. Disconnect at any time.
| Plan | Target User | Billing |
|---|---|---|
| Solo | Solo practitioners | Per user / month |
| Professional | Small to mid-size firms | Per user / month |
| Team | Growing firms | Per user / month |
| Enterprise | Large firms | Custom pricing |
Fees charged in advance. 30 days notice for price changes. Monthly subscriptions non-refundable. Annual subscriptions eligible for pro-rata refund within 30 days.
You retain all rights to your data. We do not claim ownership. We do not use your data for general model training. Export available at any time or within 90 days of termination.
Email and calendar content processed transiently in volatile memory, never persisted. Only classification metadata and audit trails retained. Audit records in WORM storage for 7 years.
Limited, non-exclusive, non-transferable, revocable license for internal law firm operations. You shall not reverse engineer, sublicense, or use the Service to build competing products.
All AI outputs are recommendations. A qualified attorney must review and approve all material actions. Hard-rule engine overrides for court deadlines within 72 hours. No auto-send. Mattersort is a technology provider, not a law firm.
Integrations with Clio, MyCase, PracticePanther, PACER, CourtListener provided “as-is.” We are not responsible for third-party outages or discontinuation.
The Service is Mattersort’s exclusive property. Feedback you provide grants us a perpetual, royalty-free license to use. Aggregated de-identified data belongs to Mattersort.
Our zero-retention architecture, cryptographic session isolation, and infrastructure safeguards protect attorney-client privilege. Nothing in these Terms constitutes a waiver of privilege.
Target 99.9% uptime. 48-hour maintenance notice.
| Plan | Support | Response |
|---|---|---|
| Solo | 2 business days | |
| Professional | Priority email | 1 business day |
| Team | Email + chat | 4 hours |
| Enterprise | Dedicated | Per SLA |
Cancel anytime. Upon termination: OAuth tokens deleted, data exported within 90 days, metadata deleted, audit trails retained 7 years.
The Service is provided “as is” without warranties. Mattersort does not guarantee AI accuracy. The Service does not replace professional legal judgment or independent calendaring.
Total aggregate liability shall not exceed fees paid in the 12 months preceding the claim, or $100, whichever is greater. Neither party liable for indirect, consequential, or punitive damages.
You indemnify Mattersort against claims from your use in violation of Terms, your Client Data, or your failure to maintain independent calendaring. Mattersort indemnifies against IP infringement claims.
Good-faith negotiation first (30 days). Then binding arbitration (AAA, New Jersey). Class action waiver. Governed by New Jersey law.
Entire agreement. Severability. No waiver by delay. Assignment with consent only (Mattersort may assign in M&A). Force majeure. Notices to account email or [email protected]. Independent contractors.